AR
Adam R
1 reviews | Active since May 2015
24 Jan 2020, 20:43
EXPLOITATION AT IT'S BEST
After months of waiting for feedback on a claim to hear if OUTsurance made any effort to get my excess back the only response I get is a premium increase! YES an increase of 53.78% not a chance! **** this I'm OUT.
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OUTsurance's replyOfficial
30 Jan 2020, 08:36Hi Adam
Following your recent contact with us, we acknowledged your complaint and escalated it to our Legal Manager for assistance. Our Manager made contact with you to address your concerns and assisted with feedback and resolve.
It is your right to be satisfied with the insurance cover you have with us and we apologise for the disappointing feedback regarding the excess of your claim.
Regards
OUTsurance
Following your recent contact with us, we acknowledged your complaint and escalated it to our Legal Manager for assistance. Our Manager made contact with you to address your concerns and assisted with feedback and resolve.
It is your right to be satisfied with the insurance cover you have with us and we apologise for the disappointing feedback regarding the excess of your claim.
Regards
OUTsurance
OUTsurance's reply30 Jan 2020, 08:36
Official
Hi Adam
Following your recent contact with us, we acknowledged your complaint and escalated it to our Legal Manager for assistance. Our Manager made contact with you to address your concerns and assisted with feedback and resolve.
It is your right to be satisfied with the insurance cover you have with us and we apologise for the disappointing feedback regarding the excess of your claim.
Regards
OUTsurance
Following your recent contact with us, we acknowledged your complaint and escalated it to our Legal Manager for assistance. Our Manager made contact with you to address your concerns and assisted with feedback and resolve.
It is your right to be satisfied with the insurance cover you have with us and we apologise for the disappointing feedback regarding the excess of your claim.
Regards
OUTsurance