sS
sdfdsfs S

1 reviews | Active since Jun 2009

17 May 2017, 16:24

Expensive quotes

<p>I just got off the phone with an outsurance agent to get a quote for a new car I have purchased a 2017 Toyota Auris 1.6 XS. I been client of outsurance for many years with insuring my 2009 VW Polo 1.4.</p> <p>I am now trading in the VW Polo for this new car and asked for a quote. I was quoted an unacceptable and very high ~R1900 premuim (my previous car was about R770). I got similar quotes from Hollard R1300 and from Toyota Insurance R970.</p> <p> </p> <p>I dont know how can outsurance justify such a high premium and I have been a customer for them for many many years. I am afraid they will lose me as a client with such a high premium. </p> <p> </p> <p>I am still waiting for the quote to be mailed to me btw.</p> <p> </p> <p>Very unhappy.</p>

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Replies (4)
sS
sdfdsfs S's update18 May 2017, 09:13
Reviewer Update

Still waiting for a reponse....

OUTsurance
OUTsurance's reply18 May 2017, 11:50
Official

Hi diegoa,

I have been unsuccessful in my attempt to contact you. I will forward your details to the review department and hopefully they can assist with a better deal. You may email me ***

Regards, Kelvin

Best regards,

OUTsurance
OUTsurance's reply19 May 2017, 14:05
Official

Hi diegoa,

Thank you for notifying us. Mapula from our client services department contacted you to offer you a better deal. She updated underwriting and allocated discount. You accepted the new offer.

Regards, Kelvin

Best regards,

sS
sdfdsfs S's update19 May 2017, 14:47
Reviewer Update

Thanks!