MC
Miosha C
1 reviews | Active since May 2016
18 Jul 2019, 07:41
Expensive premiums for Cheap service!
I have been a loyal client to Outsurance for almost 5 years. I am very DISAPPOINTED with the outcome of my claim. I took out comprehensive car insurance to have peace of mind when I find myself in a car accident. This was not the case! I have been paying expensive premiums for all these years and all i got was CHEAP service!
Please cancel all my Outsurance policies! Insurance companies are all the same, whether you pay a R2000 or R200 premium, they always look for reasons not to pay when you claim. Don't be fooled!
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Replies (1)
OUTsurance's replyOfficial
23 Jul 2019, 12:37Good day Miosha,
We did not want to disappoint you and we will always ensure we do the right thing. We discussed your claim in detail with you and informed you why the damage was not incident related.
Bontle from our client liaison team contacted you to inform you that we made a business decision to assist with the additional damage.
Your claim has been finalised and payment processed.
Regards,
OUTsurance
We did not want to disappoint you and we will always ensure we do the right thing. We discussed your claim in detail with you and informed you why the damage was not incident related.
Bontle from our client liaison team contacted you to inform you that we made a business decision to assist with the additional damage.
Your claim has been finalised and payment processed.
Regards,
OUTsurance
OUTsurance's reply23 Jul 2019, 12:37
Official
Good day Miosha,
We did not want to disappoint you and we will always ensure we do the right thing. We discussed your claim in detail with you and informed you why the damage was not incident related.
Bontle from our client liaison team contacted you to inform you that we made a business decision to assist with the additional damage.
Your claim has been finalised and payment processed.
Regards,
OUTsurance
We did not want to disappoint you and we will always ensure we do the right thing. We discussed your claim in detail with you and informed you why the damage was not incident related.
Bontle from our client liaison team contacted you to inform you that we made a business decision to assist with the additional damage.
Your claim has been finalised and payment processed.
Regards,
OUTsurance