Exorbitant Premium Amounts for 3 cars - daily light *******

I have been a loyal Outsurance client since 2012. Between 2012 and 2019, i have insured 3 cars with them. I pay my premiums monthly and i have never claimed in the past 5 years, i have only claimed once since 2012.

When COVID hit us in 2019 and we were locked down; Outsurance continued to charge me as if I use my car on daily basis; i tried to reason with them to no avail. I have been working from home since Feb 2019, only now in 2024 that i travel to work (20km) twice a week. My third car was bought in 2019 Dec and still have less than 50 000km because i dont travel much. In 2021 i relocated from North Riding to North Riding AH (5km away from the other place), then increased my premium even though i was moving from a place where i had undercover parking to a place with locked Garage. It has been 3 years since i moved here and i have never had any security scare or claimed; but Outsurance still kept these exorbitant amount of premiums.

I honestly have to move my 3 cars to a different insurer because i really dont matter here and it hurts because i really love Outsurance and have been loyal to them since.