HK
Hubert K
1 reviews | Active since Mar 2018
09 Nov 2022, 14:55
excessive calling / irrelevant propositions
I am getting 3-5 calls a day, not even related to the kind of cover I requested. To the point where i am considering finding a different provider, Just to make the calls stop
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OUTsurance's replyOfficial
10 Nov 2022, 15:00Hello Hubert
Thank you for bringing the matter to our attention.
We don't blame you for being upset about calls which had no relevance to your current cover with us.
We established that these calls were made from our life sales department.
We will ensure no further calls of this nature will be made to you and apologise for the frustration we caused you.
Regards
OUTsurance
Thank you for bringing the matter to our attention.
We don't blame you for being upset about calls which had no relevance to your current cover with us.
We established that these calls were made from our life sales department.
We will ensure no further calls of this nature will be made to you and apologise for the frustration we caused you.
Regards
OUTsurance
OUTsurance's reply10 Nov 2022, 15:00
Official
Hello Hubert
Thank you for bringing the matter to our attention.
We don't blame you for being upset about calls which had no relevance to your current cover with us.
We established that these calls were made from our life sales department.
We will ensure no further calls of this nature will be made to you and apologise for the frustration we caused you.
Regards
OUTsurance
Thank you for bringing the matter to our attention.
We don't blame you for being upset about calls which had no relevance to your current cover with us.
We established that these calls were made from our life sales department.
We will ensure no further calls of this nature will be made to you and apologise for the frustration we caused you.
Regards
OUTsurance