OS
Otto S

1 reviews | Active since Mar 2011

30 Jan 2024, 16:29

Excess Recoup

Good Day I would like to know when I will be reimbursed the excess I have had to pay concerning claim no.***. Outsurance informed me that the excess will be recouped from the guilty party's insurance but I have had no communication to this effect.

0
Replies (1)
OUTsurance
OUTsurance's reply31 Jan 2024, 11:24
Official
Good day Otto,

Thank you for your review.

Further to our private response we can confirm that Amalta, the legal manager, contacted you to discuss the recovery process in detail.

We do apologise for not initially discussing the process with you.

Regards,
The OUTsurance Team