LM
Luvuyo M
1 reviews | Active since Sept 2023
05 Oct 2023, 20:09
Exceptional service recieved.
Dear reader My personal vehicle was hi-jacked at gunpoint on the 15/08/2023 while performing my work duties as Field Sales Rep for Diplomat Distributors in Gqeberha (former employer) at New Brighton outlet. I submitted my claim on the 16/08/2023 using the Outsurance app,cut a long story short. My essential cover policy claim was approved and on the 31/08/2023 I received my claim payout.I was able to buy another replacement used vehicle and also insured it with Outsurance. Now that's exceptional service from the Outsurance team Karen,Ronel and their assessor.
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Replies (1)OUTsurance's replyOfficial
06 Oct 2023, 14:11Good afternoon Luvuyo,
Thanks for leaving us such a wonderful review.
We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
So, thanks for your kind words.
Regards,
The OUTsurance Team
Thanks for leaving us such a wonderful review.
We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
So, thanks for your kind words.
Regards,
The OUTsurance Team
OUTsurance's reply06 Oct 2023, 14:11
Official
Good afternoon Luvuyo,
Thanks for leaving us such a wonderful review.
We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
So, thanks for your kind words.
Regards,
The OUTsurance Team
Thanks for leaving us such a wonderful review.
We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
So, thanks for your kind words.
Regards,
The OUTsurance Team
