ES
Este S
1 reviews | Active since Mar 2009
19 Sept 2019, 14:53
Exceptional service, quick replacement of damaged camera
There isn't any way in which my experience regarding a damaged camera (accidental) could be better. The person who dealt with my claim is Deven Pillay-Riches.
Courtesy, caring, quick responses, checking up, and before you could say "camera" my claim was approved, and I am now happily the owner of a new camera.
Deven also organized for their salvage department to collect the damaged camera from the repair-quotation place, so that I didn't have to make that trip again.
We regularly read about poor service, things going wrong etc etc.
This time things just went right - period. Many thanks, Deven.
Helpful (0)
Replies (1)0
Replies (1)OUTsurance's replyOfficial
20 Sept 2019, 15:15Thank you very much for the feedback. We pride ourselves in giving the best service at all times. We are very happy to hear about your experience with the OUTsurance family. We are very proud of Deven and he will be very happy to receive this compliment.
Regards,
OUTsurance
Regards,
OUTsurance
OUTsurance's reply20 Sept 2019, 15:15
Official
Thank you very much for the feedback. We pride ourselves in giving the best service at all times. We are very happy to hear about your experience with the OUTsurance family. We are very proud of Deven and he will be very happy to receive this compliment.
Regards,
OUTsurance
Regards,
OUTsurance
