1 reviews | Active since Oct 2021
Exceptional service overall. Not happy with premiums though
I was with outsurance for a very long time and i was extremely happy with the service. Issues started after i bought my second car and upon request for a quote, i was slapped with a R3500 premium and i assumed the sales person made a mistake and he assured me that was my premium quoted to me, i actually cried as i couldn't believe that they could increase my premiums from R600 plus to a R3500 monthly. both my cars are not financed in addition i was adding a second vehicle with an intention to get lower premiums. I had to sell my second car and i had to shop around for a new service provider. I must admit because i couldn't stop bragging about the actual service and effectiveness when you claim, i called back after 6 months checking if all is still the same? I was offered over R2000 plus on premiums which for me is extremely expensive for someone who drives to work and to home everyday and on 3.1km back and forth.
I will not they offer the best service, simplified and yet effective.
I would still like to have my insurance with them again and i keep referring clients to Outsurance to so many people because of my experiences with them.
Overall exceptional service
Thank you for the positive, comprehensive feedback!
We appreciate the compliment and your continued support!
Regards,
The OUTsurance Team.
Thank you for the positive, comprehensive feedback!
We appreciate the compliment and your continued support!
Regards,
The OUTsurance Team.
