1 reviews | Active since Dec 2010
Exceptional Service from OUTsurance!
I concealed a substantial pothole incident nearly 18 months ago, severely damaging my rims. As a consequence, I had to replace two rims and tires, covering the excess costs while OUTsurance took care of the rest.
This week, I was pleasantly surprised to receive a call from an OUTsurance agent inquiring about a motor accident I had experienced. Initially, I couldn't recall any such accident, but after some investigation, we determined that it was related to my previous tire and rim claim. The purpose of her call was to inform me that OUTsurance reclaimed the excess amount (from the party responsible for pothole damages) and astonishingly, they are refunding my excess.
I was astounded by Outsurance's dedication, persistence, and exceptional service. OUTsurance, you truly rock!
Thank you very much for this great response to awesome service, your kind words will mean very much to the team! We are very pleased to know your excess was recovered! Keep up the exceptional service team, you are champs!
Regards
The OUTsurance Tem
Thank you very much for this great response to awesome service, your kind words will mean very much to the team! We are very pleased to know your excess was recovered! Keep up the exceptional service team, you are champs!
Regards
The OUTsurance Tem
