AV
Aden V

1 reviews | Active since Feb 2016

20 Aug 2019, 13:53

Exceptional Service from Outsurance

The only time you really know whether you have made the best decision with regards to which insurance company you must go with is the day you need them and to have your back without any questions.

I try not tto claim even when I am entitled to as I hate the long process one needs to go through to get your belongings back.

When I was ****** over a month ago, I didnt have a choice but to claim as the item I lost is my work and practically my means to make a living. I submitted this request to process within one week of the event taking place and Outsurance called me immediately to sort me out.

The item initially offered was not a like for like but after explaining to them (Njabulo Dlamini from Outsurance) he made sure that they get back to me the same day with a like for like items. This is really exceptional service from Outsurance and the professional way they assisted me made me feel proud of my decision and I will definitely recommend that you get cover from them as I was assisted with amazing service!

Thanks Njabulo and keep up the good work and service delivery levels! I will for sure not regret using you for additional cover one day.

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Replies (1)
OUTsurance
OUTsurance's reply20 Aug 2019, 16:23
Official
We are proud of Njabulo for flying the OUTsurance flag high. Thank you so much for the recognition!
 
Regards,
OUTsurance