EXCEPTIONAL SERVICE - COMPASSION - CARE - THE VERY BEST PET INSURANCE

Our bull Terrier has had pet medical insurance with OUTsurance Pet. We have received excellent service and prompt payment on approvals. Last week NELISIWE SHEZI assisted us with a Cartilage ear injury to our fur baby. She called me straight back after I requested a call back and was so compassionate and caring and comforted me too. She followed up on her condition and her surgery. She dealt with the claim promptly. We are very very pleased with the service we received. On submitting the claim Neliswe called back after reviewing and the payment of approval was paid and in our account the very next day. A true asset to OUTsurance Pet Insurance. Thank you Neliswe sooo much for making this injury so much easier to deal with, with your caring and compassion and obviously your professionalism.