Exceptional Customer Service/Care with a cherry on the top

I had the pleasure of working with Terry Mashiloane from OUTsurance for a vehicle insurance quote, and I cannot recommend her highly enough. Terry went above and beyond, even speaking with her manager to try and get my rate reduced, though it wasn’t possible. Despite that, she provided excellent advice on a promotion I qualified for and coordinated everything seamlessly. She arranged for Brenda Makopob to call me, and the entire process was handled beautifully and professionally. Terry is not only highly professional but also understanding and compassionate, making the whole experience smooth and stress-free. Her dedication, knowledge, and genuine care for her clients truly stand out. The punch line is I'm not even a client...