LH
Lynette H

1 reviews | Active since Oct 2013

04 Aug 2025, 15:19

Exceptional Customer Service from Outsurance

I don't think that I have ever experienced such exceptional service as I have with Outsurance. My husband's vehicle was damaged when he drove through a pothole and every step with Outsurance was handled in the best possible way. I initially was not entirely happy with the supplier that the vehicle was taken to but again Outsurance assisted. I must commend Linah Hlongwane from Customer Services, who was in constant contact with me and was patient and understanding when I explained the scenario to her. She even did a follow up with me after the vehicle had been collected!

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Replies (1)
OUTsurance
OUTsurance's reply04 Aug 2025, 15:24
Official
Hello Lynette,

Thank you for recognising Linah's sterling service.

We appreciate your thoughtful compliment.

Regards,
The OUTsurance Team