MH
Madeleine H

1 reviews | Active since Mar 2018

04 Jul 2018, 17:52

Exceptional customer service

On the evening of my accident Sikhulile Mduli provided me with exceptional customer service. Not only did she give me all the required information but she also followed up if I was okay and ensure I can phone her if I need anything. Sikhulile also informed me until what time I could contact her that evening before she leaves work. The following day Sikhulile followed up again. Today, 2 weeks after my accident do I receive a gift, yes a gift, from Sikhulile and team Outsurance. Absolutely in awe of the outstanding customer service received. Thank you Sikhulile, really appreciate your efforts.

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Replies (1)
OUTsurance
OUTsurance's reply05 Jul 2018, 15:55
Official

Hello madelein-hoffman

Sikhulile's dedication to service makes us so proud of her!

Your response will inspire her for a long time to come. Thanks so much for this terrific testimony to world-class service!

Regards

Dinky