LH
Louis H
1 reviews | Active since Mar 2021
20 Oct 2021, 16:41
Exceptional Customer Care and Support received from Carey Victor
I would like to take a moment to personally thank Carey Victor from the Pet Insurance team of Outsurance who has provided me with exceptional customer care and support in taking up insurance for my pets today. Carey has gone above and beyond the call of duty and has exceeded my every expectation!
Outsurance has never been one of my preferred insurers, however, after having dealt with Carey today, my opinion of the company has changed for the better and I firmly believe that it is individuals such as Carey who improve and maintain customer as well as brand loyalty.
Thank you again for all the support you have provided me with today and keep up the great job that you are doing!
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Replies (1)OUTsurance's replyOfficial
21 Oct 2021, 12:53Thank you so much for the wonderful compliment! We appreciate the time taken to provide us with this feedback. Carey will be delighted when we share this compliment with her. Well done Carey! You make us proud!
Regards,
Candice.
Regards,
Candice.
OUTsurance's reply21 Oct 2021, 12:53
Official
Thank you so much for the wonderful compliment! We appreciate the time taken to provide us with this feedback. Carey will be delighted when we share this compliment with her. Well done Carey! You make us proud!
Regards,
Candice.
Regards,
Candice.
