FO
Frikkie O

1 reviews | Active since Feb 2014

28 May 2024, 18:54

Excellent service from the warranty department

Dear Outsurance,

I am writing to express my heartfelt gratitude and appreciation for the exceptional service I received from Tshegofatso during my recent claim. Her outstanding professionalism, patience, and guidance throughout the process were truly impressive.

From the initial stages, Tshegofatso clearly explained the requirements for my claim and maintained regular contact with me, ensuring a seamless and stress-free experience. Her dedication, expertise, and daily updates demonstrated a level of service that far exceeded my expectations.

Tshegofatso is an asset to the short-term insurance industry, and I am grateful for her assistance. Please extend my sincere thanks to her for her hard work and commitment to excellence.

Warranty department deserves a 5 🌟 🤩 Sincerely, Mr. Odendaal

0
Replies (1)
OUTsurance
OUTsurance's reply28 May 2024, 19:17
Official
Hello Frikkie

Your response to Tshegofatso's OUTstanding service is phenomenal!
Thank you for taking the time in expressing your gratitude in this manner. 

This compliment will encourage and motivate her and we are so proud of her commitment to providing our clients with the special service they deserve.

Regards
The OUTsurance Team