DvdM
Dalene van der Merwe

1 reviews | Active since Nov 2017

27 Nov 2017, 17:09

Excellent service from start to finish

I had an accident which was not my fault. Someone shot a stop street and hit me. Outsurance handled the situation from the very beginning by sending out a tow truck, getting me home, doing the assessment and payout, and then recovering my excess. I signed one form which was collected from me along with the other documentation Outsurance needed by a courier. I never had to go anywhere to collect or deliver forms, I filled out no forms. They did it all for me!! It was a huge relief as I, like many others I am sure, do not have a great deal of spare time to deal with things like this. This is also the first time an Insurance Company has managed to get back my excess. Thank you!

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Replies (1)
OUTsurance
OUTsurance's reply28 Nov 2017, 10:44
Official

We are happy that we could be of assistance during this time. Thank you for writing to us, we truly appreciate your feedback and wish you everything of the best.

Regards,

Joy