Excellent service from Londi and Rachel

Hi there. I just need to comment Londi and Rachel on their outstanding client service. My claim was handled efficiently and very professionally. I mentioned to Rachel after she assisted me that I had an enquiry a year ago about an item that had not been removed after a claim was handled. The lady never gave feedback about my request to refund the overpayment. The payment was however stopped. Within 3 hours! Rachel phoned to say the investigation had been done and the refund was made. Superb, outstanding service. It restored my faith in Outsurance. Thank you Rachel for giving my request top priority.