Excellent service from Cindi Phiri

To the customer service claims department I have recently logged a claim for a locksmith where by I had an emergency on a Sunday and i required services from a locksmith. I will billed an enormous amount due to double amount for a Sunday and initially Outsurance said that can only payout a portion of the claim. My Bill was R2150.00, and I was entitled to approx R800 refund from my out and about free service, however Cindi went over and beyond to motivate to her case manager upon hearing and emphathisng my situation at home where my small niece was locked in my bedroom and the key broke in the lock. She managed to get my entire bill paid out and I am truly grateful for her service and passion for assisting her clients. I am a client with Outsurance for 17 clients and will never take my business elsewhere as I constantly receive excellent service and their consultants are well trained and polite.

Well done to Cindi and her team, you truly went over an beyond. May GOD bless your soul.