MO
Muneebah O

1 reviews | Active since Jul 2025

18 Jul 2025, 09:41

Excellent service from Chaydene and Lerato

I was in an accident in April and started the claim process the next day. My claims advisor Chaydene was wonderful - she responded to every email efficiently and called me to answer any questions I had. When I asked to change panel beaters she ensured that was done as swiftly as possible despite the long weekend. Lerato in the legal department explained every step of the process and assured me the legal department would do their best to claim my excess from the party at fault and they have done so. I couldn't be happier with the assistance I received and wouldn't hesitate to recommend Outsurance to anyone needing a reliable and efficient service provider.

0
Replies (1)
OUTsurance
OUTsurance's reply18 Jul 2025, 09:44
Official
Hello Muneebah,

Thank you for recognising Chaydene's sterling service. 

We are so glad that the service you received was so exceptional.

We are thrilled to hear that your claims process was handled so efficiently.

Regards,
The OUTsurance Team