Excellent Service

I submitted a claim for a burst geyser on Monday 13 Nov 2023 via the OUTsurance app on my phone at around 6am. Within a few minutes I received a call from a lady from OUTsurance with regards to the claim. A team from 25/7 Assist arrived at my home at around 8am. They then left and returned at around 10am with a new geyser. The old geyser was removed and the new one installed. They had to break open the trap door opening as the geyser was larger in diameter than the old one. These guys were very professional and neat with the installation. They cleaned up and swept before the left my home.

OUTsurance then sent another company (KZN PROPERTY MAINTENANCE SERVICES) to repair the trap door. These guys were also very professional and did an excellent job. They rebuilt the trap door, painted and swept the area before they left.

That's what I call good service!!