SF
Samantha F

1 reviews | Active since Feb 2015

07 Feb 2015, 18:01

Excellent Service by Mo

Mo has impressed me beyond words. He has fullfilled his commitments from the very first phone call. I had spoken to 2 other agents over the 2 weeks who both reneged on their agreements with me. This was very disappointing. Mo was my third time lucky charm :-). he was so friendly, professional, punctual, knew his product very well, he was honest and transparent. He was very customer centric and even remembered a personal commitment that I needed to attend to, hence ensuring that our call was fast and efficient. That's what I call exceptional customer service. Thank you MO!!!! You made sure I wasn't treated like just an ordinary customer. My call was Custo'mised :-). If this service is anything to go by, then I'm looking forward to a very very long mutually beneficial relationship With Outsurance. Thank you Outsurance for employing such an exceptional young man. I sure hope that he will be rewarded for his great work! Till next time...

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