DF
Donovan F

1 reviews | Active since Jan 2025

09 Jan 2025, 20:05

Excellent Service

I recently submitted a claim for an item that was ****** over the Festive Season. Submitted my claim using the Outsurance Mobile App and I was contacted by a claims agent Rowena van Wyk, she was very professional and made my experience very pleasurable as it was a Friday morning and I had to visit SAPS, My Mobile service provider to get the correct information should it be requested. Rowena explained everything to me and made sure that I understood the process that she will be following to complete my claim. My claim was settled without delay and I would like to convey my sincere Thanks to Rowena for taking the time and being such an professional. 5 Star service, Thank You.

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Replies (1)
OUTsurance
OUTsurance's reply09 Jan 2025, 21:01
Official
Good day Donovan,

Thank you for the comprehensive feedback, we are thrilled to hear that your claims process was handled so efficiently. 
Thank you for complimenting Rowena on her sterling service! 

Regards

The OUTsurance Team