DM
Dudu M

1 reviews | Active since Oct 2019

03 Oct 2021, 11:09

Excellent service at a stressful moment

My bus broke down about 200km away from me on a Saturday. I called Outsurance spoke to a Joseph Rakgata (business claims), he was extremely helpful my vehicle was towed over 300km to be near a suitable mechanic. At claim stage they were very good at constantly informing me of the progress .I would like to make special mention of Ma-vie Martin (manager) on getting my claim resolved quickly. I was under a lot of pressure losing money daily because my bus was not on the road. All the staff you answered the phone and tried to assist were extremely professional it just proves that I made a great choice by insuring my vehicles with Outsurance. Thank you .

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Replies (1)
OUTsurance
OUTsurance's reply04 Oct 2021, 09:49
Official
Good day,

Thank you so much for taking the time to share your feedback with us on this forum. We appreciate the feedback and we are proud to have our awesome champs on our team!

Regards,
Joy