NG
Nonceba G

1 reviews | Active since Sept 2016

08 Apr 2025, 12:04

Excellent Service

I have never been in a car accident before this and I was clueless and thought how does one prepare for the hassles that are to come with claiming, but I was shocked at how OUT made this experience a breeze for me. From the moment the accident happened I felt at ease and relaxed as the consultant on the other line was very sympathetic and asked if I was ok and if I needed medical attention. I was on my way to daycare when the accident happened, my car was not drivable so thankfully I was taken to pick up my kids and we were taken home. To top it all up the accident happened at 17:05 and the following day at 10am a courtesy car was arranged and was at my gate, I think that's record time. Thanks to my advisor Sam Mokoana for his patience in answering my silly and often 'obvious-sounding' questions. The app also makes it easy to track the progress of the claim. I'm very pleased with OUT. May God bless OUTsurance and its entire staff, keep Up The Great Work

0
Replies (1)
OUTsurance
OUTsurance's reply08 Apr 2025, 12:13
Official
Hello *****ba,

Thank you for choosing to insure with us!

We are thrilled to hear that your claims process was handled so efficiently.

Kudos to Sam for his awesome service!

Regards,
The OUTsurance Team