UY
Ursula Y
1 reviews | Active since Feb 2020
20 May 2026, 06:53
Excellent Service
I would like to commend OutSurance for the excellent service I recently received.
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Replies (2)UY
Ursula Y's updateReviewer Update
20 May 2026, 06:54 A special thank you to Kea Mfupa, who assisted me with downgrading my pet insurance. The entire process was handled with such professionalism, kindness, and understanding. What stood out most was that Kea supported me without making me feel uncomfortable or judged for my decision to downgrade.It’s not often that you come across someone who treats clients with such respect and empathy, regardless of the situation. Kea made the experience smooth, stress-free, and genuinely pleasant.I truly appreciate this level of service and would highly recommend OutSurance to anyone looking for a company that values its customers.
UY
Ursula Y's update20 May 2026, 06:54
Reviewer Update
A special thank you to Kea Mfupa, who assisted me with downgrading my pet insurance. The entire process was handled with such professionalism, kindness, and understanding. What stood out most was that Kea supported me without making me feel uncomfortable or judged for my decision to downgrade.It’s not often that you come across someone who treats clients with such respect and empathy, regardless of the situation. Kea made the experience smooth, stress-free, and genuinely pleasant.I truly appreciate this level of service and would highly recommend OutSurance to anyone looking for a company that values its customers.
OUTsurance's replyOfficial
20 May 2026, 07:26Hello Ursula,
Thank you very much for this great response to awesome service!
Kudos to Kea for ensuring you were assisted promptly and for giving you peace of mind throughout.
Regards,
The OUTsurance Team.
Thank you very much for this great response to awesome service!
Kudos to Kea for ensuring you were assisted promptly and for giving you peace of mind throughout.
Regards,
The OUTsurance Team.
OUTsurance's reply20 May 2026, 07:26
Official
Hello Ursula,
Thank you very much for this great response to awesome service!
Kudos to Kea for ensuring you were assisted promptly and for giving you peace of mind throughout.
Regards,
The OUTsurance Team.
Thank you very much for this great response to awesome service!
Kudos to Kea for ensuring you were assisted promptly and for giving you peace of mind throughout.
Regards,
The OUTsurance Team.
