kS
karen S

1 reviews | Active since Sept 2012

28 Sept 2016, 15:30

Excellent Service !!

<p>My vehicle is insured with Outsurance, I called with regards to a claim. I had another vehicle rear end me.</p> <p>Not knowing how to proceed exactly and feeling a bit shaken up after this I called and got through to Mrs L Swart at Outsurance Claims department. She was calm and proffessional, went through everything carefully with me, explained and even suggested that I have a check up with the doctor. My claim number was sent through to me on my cell phone before I even completed my call. This is wonderful service, I felt re-assured that she would get everything sorted, she even gave me option of panel beaters in the area.</p> <p>Thanks Mrs Swart and Outsurance !!</p> <p>My car was taken to be accessed for the damage and once again they were great, very proffessional and thorough. The Outsurance Assessor was Suren Bunsee. Thanks for your help.</p> <p>I would definitely recommend Outsurance! </p>

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Replies (1)
OUTsurance
OUTsurance's reply29 Sept 2016, 11:06
Official

Truly awesome feedback on the service you received.

Thanks x1000 for recognising L'Zeri and Suren's efforts in assisting you with the claim!

They will be thrilled to receive your compliment.

Regards, Sarah