Excellent Handling of Claim

I would like to commend the excellent professional manner in which my claim was handled by Jennifer Malan, leading to a successful refunding of my excess. <br> <br> I admittedly remember that at I would talk to her over in a manner that is unbecoming as a result of the length of time the claim seemed to be taking and what I thought was bureaucratic administrative delays involved.<br> She would calmly, and professionally explain to me that \\unfortunately these sorts of claim take quite a long time to finalize\.<br> <br> Thank you very much for esteemed conduct while handling my claim. \"\"\""