K
Karen

1 reviews | Active since Aug 2026

25 Aug 2026, 20:48

Excellent experience

Excellent experience. The call centre official was very professional. In 25 minutes after I received the sms that a plumber was on its way, the plumber arrived. What I really appreciated was the follow-up calls that I received while the plumber was busy replacing the geyser. It was like receiving a call from someone who is concerned of your wellbeing. I also want to compliment the choice of plumbing company. The service was very proffesional and job well done.

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Replies (1)
OUTsurance
OUTsurance's reply25 Aug 2026, 21:06
Official
Hello Karen

Thank you for sharing your OUTstanding service experience with us. We are very pleased to know you were assisted promptly amidst an emergency situation!

Regards

The OUTsurance Team