Excellent customer service

Hi,

I had a small query on my vehicle cover. Gao Lehobye in the Outsurance call centre assisted me.

Gao was efficient and knowledgeable. She took her time to ensure that she gave me the correct information, while interacting with me in a friendly, courteous manner.

Gao understands the value of quality customer service and the role it plays in promoting a company's brand.

Thank you very much for a pleasant experience.

Regards, Robin H.