EXCELLENT CUSTOMER EXPERIENCE FROM OUTSURANCE'S BJORN GLYNE

I have been Outsured by #Outsurance for over 15 years now, and I continue to be a jubilant client. They have never disappointed me. They have never searched for a loophole not to settle any claim. Their approval time of a claim is almost immediate - When you hang up, it is done and settled. I will never leave them for anything. However, What made me write this review was the AWESOME service I received from #BjornGlyne today. The man knows his job, I must confess. He's a superb Advisor. No one has ever given me the valuable advise he gave me today since I insured by first car back in 1999. He does not run behind making more commission for himself but was concerned about my financial well-being as a client . I called in today to amend a quote for a new vehicle cover. I wanted to add Shortfall cover, but he advised me that it is not necessary because the vehicle will be covered comprehensively and on retail value. He explained the whole shortfall cover thing patiently to me until I understood everything. All these years I have been paying UNNECESSARY shortfall cover even though I was never going to benefit from that. He explained that one can take a Shortfall cover, in case, the vehicle is Outsured less than the purchase price. I believed him because he would not jeopardise his job unnecessary so. What would he gain by misleading me? In fact, he would be in trouble if he did.

I take off my hat for him. In fact, #Outsurance must give him a huge bonus. #BjornGlyne is an asset to the company and thus they would be stupid to lose him. Well done Bjorn and keep it up my brother. After the excellent customer experience of today, I am sure I will not leave #Outsurance anytime soon. Indeed, why pay extra for shortfall cover when the vehicle would be Outsured to the full retail value?

Once more, I express my gratitude to #BjornGlyne for a lifetime customer experience. This will go down in history that a person has ever "refused" to 'suck' a client's money. In essence, he refused additional commission. Bosso ke (the boss is) #BravoBjorn and #Outsurance!