1 reviews | Active since Jul 2016

11 Jul 2016, 07:55

Excellent Claim Resolution

<p>Outsurance were quick to get my claim started, they arranged my rental and kept me updated throughout the process. I never had to phone for an update once. Then, they contacted me to recover my excess (something which I never knew was possible) and proceeded to complete that process with almost no intervention from myself. I have been paid my excess back and my vehicle is repaired. I doubt that I have spent more than half an hour of my personal time to get everything done.</p>

0
Replies (1)
OUTsurance
OUTsurance's reply11 Jul 2016, 11:01
Official

Dear Graham,

Thank you for your wonderful testimony! The excess is not always guaranteed but we are so happy to see Anneke did such a great job, we will pass on the compliment right away :-)

Kind regards,

Alet