DL
Darryl L

1 reviews | Active since Dec 2019

08 Feb 2022, 21:56

Excellent claim experience with Outsurance

I want to commend Outsurance for EXCELLENT service. I was stuck tonight and logged a roadside assistance request. Katlego Martin assisted me and was very helpful and professional. She said that it usually takes about 30 minutes for a tow truck to get to me.

But, Waleed of Compass Towing was at my location in under 5 minutes and got me going with a jumpstart. He even left his number with me in case I got stuck again on the way home.

I must say that I have been very happy with the service of Outsurance. Claims are fuss free and settled quickly.

I was a bit hesitant in the beginning to choose Outsurance because usually cheaper premiums does not always mean better service, but they proved me wrong.

Definitely highly recommended.

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Replies (1)
OUTsurance
OUTsurance's reply09 Feb 2022, 16:07
Official
Thank you for the lovely compliment! Your kind words will make Katlego's day when we pass this on to her! Keep up the great work Katlego, we are proud to have you on the team!

Regards,
The OUTsurance Team.