Excellent claim experience with Outsurance

I have had a very well priced Outsurance Policy for my car for may years but have only recently needed to claim on it. I called the number and was helped by a knowledgeable consultant who took me through the claim process verbally and then followed up with an email and claim number. The assessor called me later that day to ask some questions/asked for some pictures of the vehicle and advised I would be informed of the outcome shortly. As promised the approval came through the next morning and I was then called by the panel beating company to arrange a time to take the car in and Gugulethu (my helpful consultant at Outsurance) called to advise that a car rental company would also call. Following drop off of the car (the car rental car was there waiting for me) between Outsurance, and the panel beater I was kept informed of the progress of the repair until 4 days later when I was able to collect my car- good as new. The whole process was easy and well organised. The people I dealt with were both courteous and helpful. If the rest of South Africa could be run like this, we would be a number ONE nation. Well done Outsurance.!