NF
Natasja F

1 reviews | Active since Sept 2011

18 Jun 2025, 16:02

Excellent and professional service

I have been with Outsurance for more than 15 years. We traveled on R21 yesterday, when a stone hit our windscreen. I contacted Outsurance and spoke with Zandile Mekwa, who assisted me with such professionalism. Even tho I did not have my own cell phone with me, she sent approval via my son's cell phone immediately so we could go to PG glass to make sure to stop the chip from becoming bigger. We did not have to wait as she sent everything to PG glass, and we were assisted without any delays. Hassle free, no stress and friendly service; thank you Outsurance.

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Replies (1)
OUTsurance
OUTsurance's reply18 Jun 2025, 16:06
Official
Hello Natasja,

Thank you so much for your testimony to our service! 

Added to this, we sincerely appreciate your loyal and continued support all these years.

We are thrilled to hear that your claims process was handled so efficiently.

Thank you for recognising Zandile's sterling service. 

Regards,
The OUTsurance Team