JN
Juandre N

1 reviews | Active since Nov 2017

17 Apr 2018, 10:38

EXCELENT SERVICE!!

WOW WOW WOW!!! I was unfortunately involved in an accident last week Monday and was not sure whether I should submit a claim with OUTSURANCE or not, but at the end I did, well, my mom. The service we received from the Outsurance team was awesome……………….AS USUAL!!! I would just like to thank the Claims Advisor, Phumeza Banzi and the Assessor (Danny) for the great service we got!!! On my way to the assessment I got stuck in traffic, I called Outsurance (cannot remember the person’s name but believe it was Phumeza) to advise them that I will be a bit late, so the lady told me that she will get someone to call me back. Very soon my mother called me and told me that she received a call from the Assessor saying that he is aware that I will be a bit late and that he will wait for me. When I arrived at the facility for the assessment, the assessment was done, the claim approved and arrangements made for the vehicle repairs within a matter of 2 hours. I am a very satisfied client and I will stay with OUTSURANCE as long as I can, that I can promise you!!!!!!

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Replies (1)
OUTsurance
OUTsurance's reply17 Apr 2018, 11:42
Official

Hello juandre-nortje

This compliment will mean very much to Phumeza and Danny. Thanks so much for showing your appreciation to their service in this manner.

We appreciate your loyal support!

Regards

Dinky

Best regards,