Empty promises

This was outsurance replay to my complaint on Wednesday 6 May 2014<br> <br> (Hello AJFourie1,<br> <br> It is very disappointing to read the vehicle was not repaired to your satisfaction after you made us aware of your concerns.<br> <br> Gert Griessel has been in contact and inspected your vehicle. He made the necessary arrangements with an alternative service provider to repair your vehicle. One of our client liaison advisor will keep you informed of the progress.<br> <br> We appreciate your patience and thank you for allowing us the opportunity to assist.<br> <br> Kind regards,<br> Alet )<br> <br> Nothing has been done to my vehicle as up to date just empty promises.<br> <br> Can someone please help!!!<br> <br>