mL
mbali L
1 reviews | Active since Mar 2021
26 Mar 2021, 07:18
empty promises!
so from my last review i received a call from them and they were friendly and advised where the error was. the lady i was speaking to confirmed that they would NOT debit this month and id have credit for the following month. guess what my first debit was from, OUTSURANCE!.. I dont know if this is a matter of miscommunication or they just think we are fools
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OUTsurance's replyOfficial
26 Mar 2021, 13:36Hello Mbali
We cannot blame you for expressing your dismay!
It is most unfortunate to see the credit has not been passed as we assured you previously.
Michael contacted you with an apology and explained the reason for the delay. He has since made a payment into your account which should reflect soon.
Regards
OUTsurance
We cannot blame you for expressing your dismay!
It is most unfortunate to see the credit has not been passed as we assured you previously.
Michael contacted you with an apology and explained the reason for the delay. He has since made a payment into your account which should reflect soon.
Regards
OUTsurance
OUTsurance's reply26 Mar 2021, 13:36
Official
Hello Mbali
We cannot blame you for expressing your dismay!
It is most unfortunate to see the credit has not been passed as we assured you previously.
Michael contacted you with an apology and explained the reason for the delay. He has since made a payment into your account which should reflect soon.
Regards
OUTsurance
We cannot blame you for expressing your dismay!
It is most unfortunate to see the credit has not been passed as we assured you previously.
Michael contacted you with an apology and explained the reason for the delay. He has since made a payment into your account which should reflect soon.
Regards
OUTsurance