SL
Sanita L
1 reviews | Active since Sept 2018
13 Jun 2023, 17:18
Empty promises... 5 weeks and waiting
5 weeks and my moms car is still not fixed. Worst insurance company by far. I am canceling and moving them to my insurance company. Consumers please spare yourself the agony and frustrations.
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Sanita L's updateReviewer Update
21 Jun 2023, 18:08Week 6 and the car is still not fixed. Canceled the policy today.... Cant believe the pathetic lack of service received thus far. Wow and the false claims you provide to the public.
SL
Sanita L's update21 Jun 2023, 18:08
Reviewer Update
Week 6 and the car is still not fixed. Canceled the policy today.... Cant believe the pathetic lack of service received thus far. Wow and the false claims you provide to the public.
OUTsurance's replyOfficial
13 Jul 2023, 13:56Good afternoon Sanita,
Thank you for your further feedback.
Our client liason advisor Terry has been in constant contact with you to try and have your vehicle repaired as soon as possible.
There were various concerns raised and we tried our best to resolve these for you.
There were wear and tear related issues that we could unfortunately not assist with however your vehicle repairs have been completed and you have collected your vehicle.
We apologise for the delay in resolving this matter for you.
Regards,The OUTsurance Team
Thank you for your further feedback.
Our client liason advisor Terry has been in constant contact with you to try and have your vehicle repaired as soon as possible.
There were various concerns raised and we tried our best to resolve these for you.
There were wear and tear related issues that we could unfortunately not assist with however your vehicle repairs have been completed and you have collected your vehicle.
We apologise for the delay in resolving this matter for you.
Regards,The OUTsurance Team
OUTsurance's reply13 Jul 2023, 13:56
Official
Good afternoon Sanita,
Thank you for your further feedback.
Our client liason advisor Terry has been in constant contact with you to try and have your vehicle repaired as soon as possible.
There were various concerns raised and we tried our best to resolve these for you.
There were wear and tear related issues that we could unfortunately not assist with however your vehicle repairs have been completed and you have collected your vehicle.
We apologise for the delay in resolving this matter for you.
Regards,The OUTsurance Team
Thank you for your further feedback.
Our client liason advisor Terry has been in constant contact with you to try and have your vehicle repaired as soon as possible.
There were various concerns raised and we tried our best to resolve these for you.
There were wear and tear related issues that we could unfortunately not assist with however your vehicle repairs have been completed and you have collected your vehicle.
We apologise for the delay in resolving this matter for you.
Regards,The OUTsurance Team