Efficient Customer Service

<p>Even though when I reported my accident there was a misunderstanding with regards to my premium, Outsurance managed to sort it out quickly, paid my money and has now finally recovered part of my excewss. My accident was at the end of October and I had been told that recovering the excess could take months and might not even happen at all. So I am happy that it took 4 months only to get myb excess back.</p>