Ecploitation by Outsurance

My husband recently went through our policy schedule just to find out that our excess for power surges has been increased from R500.00 to R4000.00 without notice. He had a discussion with a consultant and he said quote " everybodys excess went up as they cannot keep paying out due to loadshedding" he also said that this applies to all insurance companies. My concern is that Outsurance have so many awards on their website and advertise on the radios etc but they fail to inform the consumer that they are *****ing us. They are one of the few companies that still made and is still making a huge profit irrespect of lockdown. My fellow consumers please check your outsurance policy schedule you will be surprised how outsurance is milking us. They are in s comfort zone and they need to catch a wakeup there are other insurance companies out there that can offer a much better rate than outsurance. They are like the ANC very confident and arrogant and look at what happened with the municipal elections. Outsurance will be following in the footsteps of the ANC we as condumers/ voters are tired of this indirect bullying.