LN
Lungile N
1 reviews | Active since May 2019
10 Oct 2025, 07:36
Earnest ' Supervisor
Earnest was talking and advising me with greatest of respect and I was warming up for signing up, when a gentleman that did not even introduced himself started talking to me in a condescending tone that I ended up getting irritated .
Strangely enough I think the gentleman is Earnest ' supervisor that he kept going back to for further discounts But his attitude stinks.
For the record, I rated Earnest personality and conduct a 5 . However, this rating is specifically for the gentleman in question (Earnest ' Supervisor)
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Replies (2)
OUTsurance's replyOfficial
10 Oct 2025, 07:46Good day Lungile,
We confirm receipt of your review and we apologise for the poor experience you had with us.
We will investigate this matter, and a manager will contact you to provide feedback.
Regards,
The OUTsurance Team
We confirm receipt of your review and we apologise for the poor experience you had with us.
We will investigate this matter, and a manager will contact you to provide feedback.
Regards,
The OUTsurance Team
Best regards,
OUTsurance's reply10 Oct 2025, 07:46
Official
Good day Lungile,
We confirm receipt of your review and we apologise for the poor experience you had with us.
We will investigate this matter, and a manager will contact you to provide feedback.
Regards,
The OUTsurance Team
We confirm receipt of your review and we apologise for the poor experience you had with us.
We will investigate this matter, and a manager will contact you to provide feedback.
Regards,
The OUTsurance Team
Best regards,
OUTsurance's replyOfficial
14 Oct 2025, 10:39Good day Lungile, We wish to thank you for bringing this matter to our attention. Our sales manager, Buhle, has reviewed the sales call and it was found that transgressions did occur during the sales call. We have been informed that Buhle has contacted you in this regardto provide feedback and extend our apologies. We would again like to apologise profusely for the poor experience you had with our offices during
the sales call and we confirm that internal measures have been taken to ensure that this does not
happen again. We wish to assure you that we are committed to providing all our clients with excellent
and professional service. Regards, The OUTsurance Team
the sales call and we confirm that internal measures have been taken to ensure that this does not
happen again. We wish to assure you that we are committed to providing all our clients with excellent
and professional service. Regards, The OUTsurance Team
Best regards,
OUTsurance's reply14 Oct 2025, 10:39
Official
Good day Lungile, We wish to thank you for bringing this matter to our attention. Our sales manager, Buhle, has reviewed the sales call and it was found that transgressions did occur during the sales call. We have been informed that Buhle has contacted you in this regardto provide feedback and extend our apologies. We would again like to apologise profusely for the poor experience you had with our offices during
the sales call and we confirm that internal measures have been taken to ensure that this does not
happen again. We wish to assure you that we are committed to providing all our clients with excellent
and professional service. Regards, The OUTsurance Team
the sales call and we confirm that internal measures have been taken to ensure that this does not
happen again. We wish to assure you that we are committed to providing all our clients with excellent
and professional service. Regards, The OUTsurance Team
Best regards,