Don't use Outsurance's license renewal service ..!

Item: OUTsurance
Rating: 1
Author: Werner L

Outsurance are offering a service whereby you pay them, and they renew your vehicle license(s) for you, without your having to go queue. Don't use the service! Despite several calls and emails back and forth with Outsurance and IOX Fleet Services -- the vendor appointed by Outsurance to do the renewal -- I have still not received the two licenses I paid more than R2000 to have renewed. And yes, it has been more than two weeks!

Helpful (0)

Replies (3)

Werner L's updateReviewer Update

06 May 2022, 11:58

I can report that my licenses have since been couriered to me, and Outsurance apologized for the delay. The is a new service and they are still ironing out the kinks.

Werner L's update06 May 2022, 11:58

Reviewer Update

I can report that my licenses have since been couriered to me, and Outsurance apologized for the delay. The is a new service and they are still ironing out the kinks.

OUTsurance's replyOfficial

06 May 2022, 12:04

Hello Werner L

It was most disappointing to see it took such a long time for your licenses to have been sent to you!

We contacted you and it was confirmed the matter has been resolved, sadly very belatedly! This is being taken up with the relevant company.

Regards
OUTsurance

OUTsurance's reply06 May 2022, 12:04

Official

OUTsurance's replyOfficial

06 May 2022, 12:28

Thank you for your understanding and continued support, Werner

OUTsurance's reply06 May 2022, 12:28

Official

Thank you for your understanding and continued support, Werner