Dont use Outsurance if you have any travel abroad.

Impossible to communicate with these guys from abroad 1. Their app portal has no way to send them a message 2. Their app logs you our every 30 seconds. Trying to contact them I had to log in over 5 times and everytime I have to enter my ID and get a email otp 3. They have a callback service but force you to put an SA or (Botswana or something) number - no option for abroad 4. So what do you do - you scour the internet for an email to send change requests for your policy to. Guess what - NO EMAIL to be found anywhere. You can only rate their service - no policy changes

So where does this leave me? Its impossible to do anything from abroad

Terrible service