1 reviews | Active since Apr 2017

14 Feb 2022, 08:43

Don't harass potential clients!!!!

I just wanted to do a quote online because I'm at work and I'm just curious.

Let's say they lost a client before having one.

I was not even finished putting in my car's model when I received a call, after telling the lady I can't talk at work I'll finish the quote online, she rudely told me it doesn't matter if I do it online I'll need to speak to her. Then when I hanged up because I can loose my job receiving phone calls during office hours I was harassed with 10 more calls in 2 seconds following that one call.

The numbers, she phoned from 2 different numbers are now blocked.

Please Outsource, don't be so hasty to get clients, let us come to you without harassing us! Worst first experience with a company EVER!

0
Replies (1)
OUTsurance
OUTsurance's reply16 Feb 2022, 12:17
Official
Good day Marnel, 

We are sorry for inundating you with calls.

We have placed your number on our Do Not Call list. 

Please be advised, we listened to the call recording and at no point was our advisor rude as you described.

Thank you for giving us the opportunity to look into the matter. 

Regards,
OUTsurance