XM
Xoliswa M
1 reviews | Active since Jul 2020
04 Feb 2024, 00:15
Don’t get OUTsurance
Please move away from OUTsurance because you will only discover that they will not assist once you are in trouble in the middle of the night alone, hitting a pothole. It’s not worth it
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OUTsurance's replyOfficial
05 Feb 2024, 15:28Hello Xoliswa
Further to our private reply to you, we are so sorry about the dire situation your husband was in!
Since the premium was unpaid, we could only get a service provider to contact and assist your husband, sadly for your own account. Since the payment of premium is a condition of cover, we could sadly not assist you directly.
Our claims manager was in contact you, and you raised further concerns you experienced, which we sincerely apologise for.
Thank you for our discussion.
Regards
The OUTsurance Team
Further to our private reply to you, we are so sorry about the dire situation your husband was in!
Since the premium was unpaid, we could only get a service provider to contact and assist your husband, sadly for your own account. Since the payment of premium is a condition of cover, we could sadly not assist you directly.
Our claims manager was in contact you, and you raised further concerns you experienced, which we sincerely apologise for.
Thank you for our discussion.
Regards
The OUTsurance Team
OUTsurance's reply05 Feb 2024, 15:28
Official
Hello Xoliswa
Further to our private reply to you, we are so sorry about the dire situation your husband was in!
Since the premium was unpaid, we could only get a service provider to contact and assist your husband, sadly for your own account. Since the payment of premium is a condition of cover, we could sadly not assist you directly.
Our claims manager was in contact you, and you raised further concerns you experienced, which we sincerely apologise for.
Thank you for our discussion.
Regards
The OUTsurance Team
Further to our private reply to you, we are so sorry about the dire situation your husband was in!
Since the premium was unpaid, we could only get a service provider to contact and assist your husband, sadly for your own account. Since the payment of premium is a condition of cover, we could sadly not assist you directly.
Our claims manager was in contact you, and you raised further concerns you experienced, which we sincerely apologise for.
Thank you for our discussion.
Regards
The OUTsurance Team