DONT-CARE ATTITUDE WITH 3RD PARTY CLAIMS

<p>I write this in frustration. In April, I submitted all required documents to OS after their client damaged the lights and bumper on my vehicle. Although i faxed all documents to OS, they claimed not to have received everything. This is after I called them after a month of submitting. I sent the one document that was not received ON THE 20 OF JUNE 2016.</p> <p> Rifilwe from OUTSURANCE has a bad attitude, says we need to call them to check. All at my expense! So my indicator is damaged. I cannot use my vehicle at night nor when it is raining. Will OS take responsibility if my vehicle is involved in another accident??</p> <p>I was told to call back today after a very irate Rifilwe told me to do so on Monday. I have phoned 3 times today. It is not surprising that she is unavailable.</p> <p> OS HAS NO CARE WHEN IT COMES TO 3RD PARTY CLAIMS. DISGUSTING SERVICE FROM A SO CALLED ESTABLISHED COMPANY! VERY FRUSTRATING. I WILL NEVER DO BUSINESS WITH THEM. I HAVE REFERANCE NUMBERS .</p> <p>16:40PM ........ Still waiting for busy Rifilwe to call me back...</p> <p> </p>