pP
prem P
1 reviews | Active since Jul 2011
18 Aug 2024, 18:58
Don't believe Outsurance
I would not even give this company a one star if the system didn't pick it. I just want people to not believe what this company says in its advertising. First of all they did a quote in my vehicle and complete household contents and building and the quote was more 2,5 (two hundred and fifty percent) more then my current insurance provider. Then I sent in the claim where they say they will pay R500 to R1500 for when they cannot beat the quote. I qualifed for R1500 because I was cliam free. Sent in all the information more then 6 weeks ago and nothing happened. That tells me it's all lies.
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Replies (3)0
Replies (3)
OUTsurance's replyOfficial
18 Aug 2024, 19:15Good day Prem,
We have paid out millions in the quote promotion. Sorry to see the process wasn't concluded for you.
Our quote promotion team will be in touch in the morning to finalise the process.
Thank you for your feedback.
Regards,
The OUTsurance Team
We have paid out millions in the quote promotion. Sorry to see the process wasn't concluded for you.
Our quote promotion team will be in touch in the morning to finalise the process.
Thank you for your feedback.
Regards,
The OUTsurance Team
OUTsurance's reply18 Aug 2024, 19:15
Official
Good day Prem,
We have paid out millions in the quote promotion. Sorry to see the process wasn't concluded for you.
Our quote promotion team will be in touch in the morning to finalise the process.
Thank you for your feedback.
Regards,
The OUTsurance Team
We have paid out millions in the quote promotion. Sorry to see the process wasn't concluded for you.
Our quote promotion team will be in touch in the morning to finalise the process.
Thank you for your feedback.
Regards,
The OUTsurance Team
pP
prem P's updateReviewer Update
19 Aug 2024, 20:39Hi.
I want to put on record that there may have been a misunderstanding with my request for the promotion as per the TV advert.
My documents did not get downloaded properly and that was the reason for Outsurance not paying the amount of R1500.
I sent in all the documents today 19th August 2024 with the very kind help from the lady that called me today a helped me step by step to get everything in order.
I now retract my complaint to a POSITIVE outcome from Outsurance.
They do pay you if they cannot beat your current premium.
I want to put on record that there may have been a misunderstanding with my request for the promotion as per the TV advert.
My documents did not get downloaded properly and that was the reason for Outsurance not paying the amount of R1500.
I sent in all the documents today 19th August 2024 with the very kind help from the lady that called me today a helped me step by step to get everything in order.
I now retract my complaint to a POSITIVE outcome from Outsurance.
They do pay you if they cannot beat your current premium.
pP
prem P's update19 Aug 2024, 20:39
Reviewer Update
Hi.
I want to put on record that there may have been a misunderstanding with my request for the promotion as per the TV advert.
My documents did not get downloaded properly and that was the reason for Outsurance not paying the amount of R1500.
I sent in all the documents today 19th August 2024 with the very kind help from the lady that called me today a helped me step by step to get everything in order.
I now retract my complaint to a POSITIVE outcome from Outsurance.
They do pay you if they cannot beat your current premium.
I want to put on record that there may have been a misunderstanding with my request for the promotion as per the TV advert.
My documents did not get downloaded properly and that was the reason for Outsurance not paying the amount of R1500.
I sent in all the documents today 19th August 2024 with the very kind help from the lady that called me today a helped me step by step to get everything in order.
I now retract my complaint to a POSITIVE outcome from Outsurance.
They do pay you if they cannot beat your current premium.
OUTsurance's replyOfficial
20 Aug 2024, 10:20Good day Prem,
Thank you for your further feedback.
We are pleased to hear that you have been assisted.
Regards,
The OUTsurance Team
Thank you for your further feedback.
We are pleased to hear that you have been assisted.
Regards,
The OUTsurance Team
OUTsurance's reply20 Aug 2024, 10:20
Official
Good day Prem,
Thank you for your further feedback.
We are pleased to hear that you have been assisted.
Regards,
The OUTsurance Team
Thank you for your further feedback.
We are pleased to hear that you have been assisted.
Regards,
The OUTsurance Team