Don’t be deceived by Outsurance adverts…..utter ****

Outsurance is a disappointment honestly especially when they are desperately needed when faced with a household disaster. My solar system batteries swelled and no longer charging and am currently not having power and they’ve made me carry the burden of sourcing my own technician to write them a report which cites various possible reasons for the battery failure. Outsurance then conveniently chooses a reason of cell damage (which commonly happens in batteries) as the sole reason they are not going to assist me replacing the batteries. I even had to call myself to know that they are rejecting the claim and this is appalling for an insurance company claiming they are the best paying millions in adverti*****t only to deceive people.

I am cancelling every product….such uselessness